Hugo

@o0osoio0o, I've checked the logs and I cannot see anything wrong, even more I can see you claimed successful mining rewards just fine. [05:47:23] [MineSystem][GiveRewardItem][START][][zBaNoiz][Type:605][Stage:5][ItemType:14][ItemIndex:13][Count:33] [05:47:23] [MineSystem][GiveRewardItem][][zBaNoiz][Item Type:12][Index:30][Level:2] [05:47:23] [MineSystem][GiveRewardItem][][zBaNoiz][Item Type:14][Index:13][Level:0] [05:47:23] [MineSystem][GiveRewardItem][][zBaNoiz][Item Type:14][Index:13][Level:0] [05:47:23] [MineSystem][GiveRewardItem][][zBaNoiz][Item Type:14][Index:13][Level:0] [05:47:23] [MineSystem][RewardMineTwinkle][GiveRewardItem][END][][zBaNoiz][Type:605][Index:7859][Stage:5] [05:47:23] [MineSystem][ResetTwinkleInfo][Type:605][Index:7859][Map:8][UserIndex:12149] [05:47:23] [MineSystem][ItemSerialCreateRecv][SUCCESS][Type:12][Index:30][Level:2][Serial:1045187][][zBaNoiz] [05:47:23] [MineSystem][ItemSerialCreateRecv][SUCCESS][Type:14][Index:13][Level:0][Serial:1045188][][zBaNoiz] [05:47:23] [MineSystem][ItemSerialCreateRecv][SUCCESS][Type:14][Index:13][Level:0][Serial:1045189][][zBaNoiz] [05:47:23] [MineSystem][ItemSerialCreateRecv][SUCCESS][Type:14][Index:13][Level:0][Serial:1045190][][zBaNoiz] [05:47:35] [MineSystem][SetTwinkleInfo][SUCCESS][Type:605][Index:7859] [05:52:36] [MineSystem][MineTwinkle][FAIL][][zBaNoiz][Type:605][Index:7859][Stage:1][TotalDecrementDur:4] [05:52:36] [MineSystem][ResetTwinkleInfo][Type:605][Index:7859][Map:8][UserIndex:12149] [05:52:55] [MineSystem][SetTwinkleInfo][SUCCESS][Type:605][Index:7859] [06:12:17] [MineSystem][MineTwinkle][FAIL][][zBaNoiz][Type:606][Index:7865][Stage:0][TotalDecrementDur:4] [06:12:17] [MineSystem][ResetTwinkleInfo][Type:606][Index:7865][Map:8][UserIndex:0] If your mine is successful you have two options, to claim your reward or to continue mining for a better prize. More about mining can be read here http://muonline.webzen.com/guides/218/358/season-8/season-8-jewel-of-pandora If you had something else in mind then please give a full detailed explanation. Not entirely sure what you want to ask about wings of angels & devil but you should do that into a separate thread in our help section http://forum.monstermu.net/forum/14-technical-support/

Reply back with your character name and aproximate server time (hour:minute) when you were mining.

The very first castle siege will be held on Sunday 1st of October at 4:00 PM UTC (server time)Get familiar with the event rules and requirements by reading the guide http://forum.monstermu.net/topic/25-castle-siege/Registrations will start on Monday 25th September at 00:00 UTC.

Castle Siege event takes place every Sunday at 4:00 PM UTC (server time)Guild Registration period : Monday 00:00am ~ Wednesday 23:59pm UTCRegistration period for Mark of Lord : Thursday 00:00am ~ Friday 23:59pm UTCAnnouncement : Saturday 12:00pm ~ Saturday 7:00pm UTCCastle Preparation : Saturday 7:00pm ~ Sunday 2:00pm UTCSiege Warfare: Sunday 4:00pm UTC ** Exact time in each server can be seen by talking to Guardsman NPC in Valley Of Loren (84 , 60)

It normally does with the following message: Your have insufficient amount of zen. Need: (value) KK A new website updated has been applied recently which seems to have replaced the regular lacking zen message with that one. The message has been fixed now and displays correctly, besides the website displays current Zen / Required values too so requirements are there to be read. There won't an in-game /reset command, we use the website for that.

There is also a guide available

I just tested it myself and I don't see any problem, can you delete your browser cache and try this again? Also you haven't mentioned your character name.

You're welcome, we are here to help. Thanks for confirming and happy gaming @Blood

Hello. Let us know your character name and someone will contact you in-game to revert your class. EDIT: Alright, character name is SubZERO and this was already addressed. Below you can find an useful guide about Seals and 3rd Quest.

Below your can find an in-depth explanation about how MU Online experience seals work so read carefully before completing your 3rd quest if you still wish to use seals to boost your normal lvl experience. This is how they originally work in MU and on any private server, there isn't any option to allow using them in a different way. You can still use seal of healing and pets (panda, etc) combined with rings (robot knight, mini robot, heavenly mage, etc) for extra bonus to boost your normal experience once you completed 3rd quest so the warning applies just for the Normal Seal of Ascension and Normal Seal of Wealth.We suggest reaching max stats first (max resets and grandresets) before completing 3rd quest and start building your master skill tree so you can keep using the exp boost seals for the regular levels. Note: In case you wish to revert from 3rd class back to 2nd class so you can benefit from using normal seals to boost your experience rate then contact us.-----------------------------------------------Seal of Ascension Increases experience gained from killing monsters.Not applicable for Master Level Class Characters.You cannot use Master Seal of Ascension at the same time.You can use Seal of Wealth at the same time.Seal of Wealth Increases experience gained and Improved item drop rate.Not applicable for Master Level Class Characters.You cannot use Master Seal of Wealth at the same time.You can use Seal of Ascension at the same time.Seal of Healing Increases experience gained from killing monsters and Increases HP recovery rate by 5%.Applicable for both Normal and Master Level Class Characters.You can use it with Seal of Ascension or Seal of Wealth at the same time.You can use it with Master Seal of Ascension or Master Seal of Wealth at the same time.IMPORTANT NOTE: Seal of Ascension and Seal of Wealth1. These seals will only increase your regular experience from level 1 to 400.2. If you become a Master Level Character (3rd class) you will not be able to buy or activate any of these two seals.3. Seal of Healing can be combined with any of the first two seals so you can combine it either with Seal of Ascension or with Seal of Wealth.-----------------------------------------------Master Seal of Ascension Increases experience gained from killing monsters.Applicable to Master Level Class Characters only.You cannot use Seal of Ascension at the same time.You can use Master Seal of Wealth at the same time.Master Seal of Wealth Improves experience gained and Improves item drop rate.Applicable to Master Level Class Characters only.You cannot use Seal of Wealth at the same time.You can use Master Seal of Ascension at the same time.IMPORTANT NOTE: Master Seal of Ascension and Master Seal of Wealth1. These seals will only increase your master experience from level 401 to 820.2. You are still able to use pets (panda, etc) combined with rings (robot knight, mini robot, heavenly mage, etc) for extra bonus in order to boost your normal experience once you completed 3rd quest.3. Seal of Healing can be combined with any of the first two seals so you can combine it either with Master Seal of Ascension or with Master Seal of Wealth.

Glad to hear, thanks for confirming it's working fine again.

All report screenshots must contain the Full Chat Window so the whole conversation can be read as well as visible Date and Time for us to see when the screenshot was taken. Example: Screen(09_12-13_42)-0000.jpg: Screenshot Saved [MonsterMu] All messages inside the full chat window must be translated into english if they contain a non-english language. All screenshots must be original, we will not accept modified photos. How do I take a photo? Press the F4 key until you see the entire conversation, a Full Chat Window is required. Press the System chat button before taking a screenshot, visible Date and Time are required. Press the Prt Sc (print screen) button on your keyboard to take a screenshot. You will need to take more than one photo if the full conversation does not fit on the screen. All messages inside the full chat window must be translated into english if they contain a non-english language. Use the original ingame photos located in the the installation folder C:\{YOUR FOLDER}\Photo Upload them to http://imgur.com or http://tinypic.com We will not accept modified photos. How do I make a video? Cheats like speed hacking or other accelerators must be reported by videos and you may use any free recording softwares such as Fraps. In case you never worked with fraps before can follow this fraps video guide to get started or download any recording software. Our recommendation: https://obsproject.com/ is a free and open source software for video recording and live streaming. Upload the video on http://youtube.com and link it to us.

1. Discriminating a Country, Race or Tribe / Religion will be penalized with a mininum of 5 days character or account ban. This is a bannable offence in all messaging systems (whisper, normal chat, /post, inboxes, etc.) ** If you discriminate any of the staff directly with their Country, Race, Tribe or Religion, Gender and Sexual Orientation we will permanently ban your character and account and possible account deletion. Bannable: "[Country Name] sucks" - (did not want to mention a specific country) Not bannable: "[Country Name] health care system sucks" 2. If you insult a staff member in any way, it will result in a permanent character and account ban and possible account deletion. This is a bannable offence in all messaging systems (whisper, normal chat, /post, inboxes, etc.) ** Once the staff gave a final verdict to a topic or report then it is no longer a discussion. If you do so, your character and account will be suspended without further warning. 3. Any insults that involve anyone’s family members (grandparents, mom, dad, brothers, sisters, aunts, uncles, cousins, fiance, husband or wife, boyfriends and or girlfriends,etc) will result in your character or account being suspended. (No exception! No family members should be included in your insults.) This is a bannable offence in all messaging systems (whisper, normal chat, /post, inboxes, etc.) Only words that can insult your family areconsidered bannable. Bannable: "MotherFc*ker” / “I raped your mom last night” Not bannable: "Call your mom” / “I love your mom”, “Say hi to your mom” / “Hide in your mom’s dress” / “Tell that to your mom” 4. Any kind of vulgar words posted in /post or /gpost will result in your character / account being temporarily muted or banned, depending on how serious the words being used were. 5. Direct insults towards a player's life will not be tolerated. Insults like this can drive accessible people who may or may not be diagnosed with any Psychological Disorders to their death beds. Accessible people or some people may feel emotionally, physically and mentally distraught and could lead them to take their life and we don't tolerate that in here. This violation will give you 2 to 5 days ban and a possible permanent ban without warning. You may not be responsible on how they react or feel and how they will plan on coping with such insult but sometimes, we as human beings, need to be respectful. Example: If someone asks you in-game or forum how to do this and that and they asked nicely, please don't answer stuff like "Grow up kid and take your life" or "go kill yourself noob". When you reply like that, it shows so much about you as a person and it doesn't matter if it's a game or real life. - If anyone insults any players with foul words such as “F**k you”, “A**hole”, “C*nt”, “Tw*t”, B**ch”, etc using whisper, PMs or normal chat is NOT considered bannable. The ONLY time these words are bannable is when the player uses vulgar words on /post, otherwise feel free to use the block chat feature that the game comes with, available upon opening the chat window and block incoming chat from that person. - We will only take action after we receive NON edited evidence (screenshots / videos) which shows clearly the user's illegal behavior and the blue screenshot notification on your chatbox visible or the date and time showing on your desktop must be fully visible. - If the IGN (In-Game Name) includes a small letter L and a capital letter i, you must provide a detailed explanation in regards to the IGN. For example: IGN exllexIIex - (e, x, small letter L, small letter L, e, x, capital letter i, capital letter i, e, x) - this is to ensure we ban the real person. - Any non-english language will have to be translated to English language. If the chatbox is full of non-english language you must translate to English language so we know what the story behind the insult. (ONLY Translate if you 100% know the language). - Some players will use short form words, numbers, symbols and even backward words so it can't be spelled out. That will also lead to ban. - Don't try to push limits by doing something you were told not to, don't be rude to users/moderators/admins just because you feel entitled to something.

You're accusing someone of hacking with no evidences or a solid reason to backup your claims, tell them to "stfu" (F word included here) and then act as the sensitive guy reporting back for the word "idiot". http://bit.ly/2wUzX5J What exactly you do expect to get back with that attitude? "Nice server=)))" indeed, if you're not as good at playing the game then don't call others hackers or tell them to shut up in a rude way because killing bosses straight from low resets is totally doable if you're playing as a team and know your game especially since MU has been designed for no resets. If you have something to report you do it properly and by contacting a GM not by launching direct accusations on /post, besides full captured conversation is required when reporting an inadequate behaviour. Anyhow, this particular report is not worthy of a chat ban, I suggest you two solve this in-game and get along with each other.

Please avoid at all cost double posting or in this case triple posting. There is an edit button that you may use everytime you want to add something to your post and kindly stick to english language so we won't have to translate your posts so we can understand what you're saying.